FAQ's

DIGI STAMPS FAQ's

What are these Digi Stamps everyone keeps talking about?
Digi Stamps are downloadable files that you save to your computer and print onto cardstock.  They are wonderful for cardmaking, scrapbooking and other paper crafts.  They are an inexpensive alternative to actual stamps and can even be used with the stamps you already have.

How do I get the digis I order?
In order for you to download our digis instantly you MUST choose the file type you want (jpg/png) before you add the digi to your cart. Upon confirming your order you will be redirected to a download screen.  Click the download link and save the digi to your computer. We recommend you create a file specifically for your digital stamps so you can always find them quickly and easily. 

PLEASE NOTE: If you miss the redirect screen or you are not redirected, log in to your account on the site to view your orders.  Click on the order which contains the digis you ordered then click on the download links and save as mentioned above.

What if I missed the "choose file type" step but my order still went through?
I will email the digis you ordered to you.  If you do not hear from me within 48 hours, please email me.

Do I need fancy software to use digis?
Thankfully, no!  You can open, resize and print your digis right from Microsoft Word (a program that comes standard with most computers).

Follow the steps below to open and resize your digis using Microsoft Word.



Where can I find tutorials on how to use digi stamps with other common programs?
One of our digi designers/DT members, Deedee Anderson, has written four very helpful digi tutorials which can be found here:

~Digital Stamps-Basics
~Digital Stamps-Printing 
~Digital Stamps-Cropping
~Digital Stamps-Flipping

Can I share Sweet 'n Sassy Stamps digis with my friends?
I must emphatically answer, NO. Our digi stamps are hand drawn by either myself (Korin Sutherland) or our designers thus Sweet 'n Sassy Stamps reserves all rights for our designs.  Our digi stamp illustrations are intended for your personal use ONLY.  You are not permitted to redistribute (including copying, lending, duplicating, sharing, reselling, etc..) ANY of our digi illustrations.  This includes our FREE digis as well.  If we find this rule being broken we may be forced to discontinue our digi line, so please play fair.  We enjoy bringing our designs to you in this format as much as you enjoy using them!

When do you release new digi designs?
We release new digis practically every day, so come by often :).  You won't want to miss a thing!!

Find our digi stamps HERE.
Visit our Digi Blog: Sweet 'n Sassy Digis


CLEAR STAMPS FAQ's

What are your clear stamps made from?
Sweet 'n Sassy stamps are made of a high-quality clear photopolymer that resists yellowing. They will arrive at your door on a clear acetate carrier sheet ready for immediate use! 

How do you use clear stamps?

Clear stamps make stamping easier and more fun than ever. They are more versatile than traditional rubber stamps because you can vary their placement and you can SEE where you are stamping. No more trouble with lining up your images! Simply peel your stamp off the carrier sheet or storage case and place the image on your acrylic block. No adhesive required! When you are done stamping, clean your stamp and place it back on it's carrier sheet/storage case. It's that simple! How cool is that?  

How do you care for clear stamps?
There are some things you must keep in mind when using clear stamps.  You must be very careful when peeling them off anything they are stuck to.  The best way to peel them is lift the edge gently with your thumb and index finger and pull it slowly and gently toward yourself.  Do not use a jerking motion as this may cause the stamp to tear. 

If your stamp loses it's tackiness, clean the back of the stamp (the flat part) with your stamp cleaner and it should stick as good as new.  If you still have trouble with your stamp sticking, it most likely means that your block needs cleaned.  Clean it with the same cleaner you used for your stamp and dry it with a cloth. 

Clear stamps will stain with the use of some inks.  This is normal and will not affect the use of the stamp. 

With proper care, your clear stamps will last a lifetime!

Do you offer free shipping?
Residents of the US will receive free shipping with an order of $50 or more.

Do you sell gift certificates?
You bet! We offer them in various amounts, and they can be found under categories to the right.

Do you reward for getting published?
Absolutely! View our Get Published page for more details.